Self-Serve Return Centre

We strive to ensure your shopping experience is as smooth as possible. If your item has arrived incorrectly, damaged, or faulty, you can use our Returns Portal to easily submit and monitor your return request.

Exchanges and Refunds:

Faulty or Damaged Items: You can exchange like-for-like items to replace any damaged or faulty products. Change of Mind: If you change your mind about your purchase, you have 28 days from the date of delivery to return your items for a full refund, store credit, or exchange.

Return Conditions:

Items must be unused, clean, and returned in their original packaging. Please note that for hygiene reasons, certain items may not be eligible for return unless they are faulty.

How to Submit a Return:

Access our Returns Portal. Follow the instructions to submit your return request. Track the status of your return online.

If you have any questions or need further assistance, our customer support team is here to help!